Privacy Policy
Last updated: 20 October 2026
This document is provided for informational purposes and may require review by a qualified legal professional before formal adoption.
Information We Collect
We collect information that you provide directly to us when you create an account and use Invoice101. This includes your name, email address, mobile number, and business details such as your business name, address, VAT number, banking details, logo, and branding preferences. We also collect information about your clients that you enter into the system, such as their names, contact details, and invoice history.
Account Information
When you register for Invoice101, we collect your name, email address, and password. Your password is stored securely using industry-standard encryption and is never visible to anyone, including our staff.
Business Information
You may provide business details including your trading name, company registration number, VAT number, address, banking details, logo, and brand colour. Banking details are used solely to display payment instructions on your invoices and statements. We do not collect or store online banking credentials, card numbers, PINs, or CVVs.
How We Use Your Information
We use your information to provide and improve the Invoice101 service, to generate your invoices, quotations and statements, to communicate with you about your account, to send payment reminders on your behalf, and to provide customer support. We do not sell your information to third parties.
Storage and Security
Your data is stored on secure cloud infrastructure. We use industry-standard measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Service Providers
We use third-party service providers to host data, send emails, and provide core platform functionality. These providers have access to your information only to perform services on our behalf and are obligated to protect it.
Communication
We may send you service-related emails, such as account verification, password resets, and important account notices. You may also choose to send invoices and quotations to your clients via email or WhatsApp through the platform.
Cookies
Invoice101 uses essential cookies to maintain your login session and ensure the application functions correctly. We do not use cookies for advertising or third-party tracking.
Your Rights
You have the right to access, correct, or delete your personal information. You can export your data or close your account at any time. If your trial expires, your data remains stored but your account becomes read-only until you upgrade or reactivate.
POPIA (Protection of Personal Information Act)
Invoice101 is operated by Afribase Consultants and processes personal information in accordance with the South African Protection of Personal Information Act (POPIA). We act as a responsible party and process personal information only for the purposes described in this policy. For privacy-related queries, please contact us at help@afribase.co.za.
Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact us at help@afribase.co.za.